Privacy Policy

1. Introduction

Welcome to Jive's Privacy Policy. At Erlion Limited ("Jive," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

By using Jive, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

When you create an account and use Jive, you may provide us with:

• Account Information: Name, email address, phone number, date of birth, gender, and password
• Profile Information: Photos, biography, interests, education, occupation, and relationship goals
• Location Data: Your city, ZIP code, or precise location (with your permission)
• Communications: Messages exchanged with other users and communications with our support team
• Payment Information: Credit card details or payment account information when purchasing subscriptions (processed by secure third-party payment processors)
• Verification Data: Government-issued ID or other documents for identity verification (optional)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: Features used, actions taken, time and duration of use, and interaction patterns
• Log Data: IP address, browser type, access times, pages viewed, and referring URLs
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide personalized match recommendations
• Enable communication between users
• Process payments and subscriptions
• Send service-related notifications and updates
• Improve and optimize our Service
• Analyze usage trends and user behavior
• Detect, prevent, and address fraud, abuse, and security issues
• Enforce our Terms of Service and community guidelines
• Comply with legal obligations
• Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

• With Other Users: Your profile information is visible to other users as part of the Service's core functionality
• Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or governmental authority
• Safety and Rights: To protect the rights, property, or safety of Jive, our users, or others
• With Your Consent: When you have given us explicit permission to share

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this policy. When you delete your account, we will delete your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Verify Yourself Feature

To maintain a safe and authentic community, Jive offers a voluntary identity verification feature called "Verify Yourself." This feature helps us confirm that users are real people and prevents fraudulent accounts, catfishing, and other deceptive practices.

7.1 How It Works

When you choose to verify your identity, you will be asked to take a real-time selfie photo. This photo is used solely to confirm that you are a real person and that your profile photos accurately represent you.

7.2 Data Handling

• Immediate Deletion: Your verification photo is permanently deleted immediately after the verification process is complete
• No Storage: We do not store, retain, or archive verification photos beyond the verification process
• No Sharing: Verification photos are never shared with other users or third parties
• Verification Status Only: Only your verification status (verified/not verified) is stored and displayed on your profile

7.3 Purpose

The Verify Yourself feature is designed to:

• Confirm that you are a real person
• Prevent fake profiles and catfishing
• Build trust within the Jive community
• Enhance overall safety for all users

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@jiveapp.cc or use the in-app settings.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: