Last updated: December 1, 2025
At Jive, we respect your right to control your personal data. You can request deletion of your account and personal information at any time. This page explains how to delete your data and what happens when you make a deletion request.
Go to Settings - Account - Delete Account in the Jive app
Send a request to privacy@jiveapp.cc from your registered email
When you request account deletion, the following data will be permanently removed from our systems:
Your profile will be hidden from other users and you will be logged out of all devices.
Your data will be queued for deletion from our primary databases. During this grace period, you can contact us to cancel the deletion request.
Your data will be permanently deleted from all our systems, including backup systems, except where retention is required by law.
Certain information may be retained even after account deletion for the following purposes:
Account deletion is permanent and irreversible after the 30-day grace period. You will lose all your matches, messages, and profile data. If you only want to take a break, consider using the "Pause Account" feature in settings instead.
If you have any questions about data deletion or need assistance with your request, please contact us:
Email: privacy@jiveapp.cc
Subject Line: "Data Deletion Request"
Address: Erlion Limited, Ankara, Turkey
We aim to respond to all data deletion requests within 72 hours.
The fastest way to delete your account is through the Jive app.